Shoppers Drug Mart Coupon Policy

Posted by on Jun 13, 2012 in Coupon policies | 2 comments

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Shoppers Drug Mart has posted a detailed Coupon Policy on their Facebook page.

All guidelines are generally the same as their previous policy except there is one notable change written in:

For promotional events (e.g. where a customer would need to spend $50 to receive a reward), the following instances are automatically programmed in ePOS:

  • If a vendor coupon was used (PLU 2001/PLU 2002), its value will count towards the promotion total meaning the value of the coupons will be included in the event purchase threshold

Although this is great news for those who regularly shop promotion events with coupons, I’m weary at the acceptance of this new clause as free product coupons PLU 2002 have never counted toward the threshold in the past and most cashiers will tell you any coupons do not count towards your purchase total.

Nevertheless, I will be giving it a try with the new coupon policy in mind.

As with any store that you regularly shop at, it’s a great idea to print out the coupon policy to keep on hand in case you run into any issues when using coupons.

Click here to view the full Shoppers Drug Mart policy

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London Drugs Coupon Policy Change

Posted by on Mar 24, 2012 in Coupon policies | 0 comments

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London Drugs announced changes to their coupon policy yesterday. Personally I believe the changes are reasonable, but think it’s unfortunate that abuse of the system is what led to the change.

Hopefully this will lead to more responsible couponing practices. We must remember that stacking is a privilege, not a right.

Here are the details as posted on the London Drugs blog,

Dear Couponers,

Due to unfortunate circumstances we are forced to announce a change to our approach of certain coupon stacking programs. This change will affect the pre-ordering of mass quantities of products and the use of mass cut coupons for all of our vendors for the purpose of coupon stacking. In addition, London Drugs has been advised by SC Johnson Company, that no SC Johnson coupon can be combined or stacked with any other coupon, regardless of the wording on the back of their coupons. Unfortunately, both of these areas are impacted due to increasing abuse which cannot be supported, and negatively affects all customers.

Pre-Ordering of Merchandise

Effective immediately, with those products where coupon stacking is permitted, London Drugs stores will only sell shelf quantities of product for the purposes of coupon stacking. As is a longstanding policy, we have always reserved the right to limit quantities and this will be enforced.

We have had increasing pressure from an ever widening number of coupon stackers to pre-order large quantities of products expressly for the purpose of coupon stacking. The requests are not modest: increasingly these order are for cases and half pallet or pallet quantities of merchandise. On top of this, it has been reported that increasingly these large quantities are used for resale, and not for personal consumption.

The manufacturers and London Drugs cannot support this excessive ordering of large quantities, as this is not what coupons were ever intended to provide for customers, and jeopardizes London Drugs ability to get reimbursed for coupons, causing potentially large financial losses for both London Drugs and its suppliers.

SC Johnson Company coupons

London Drugs has been advised by SC Johnson Company, that no SC Johnson coupon can be combined or stacked with any other coupon, regardless of the wording on the back of their coupons. London Drugs attempted to work with the legal counsel representing SC Johnson to alter their wording on their coupons as many other companies have done. Unfortunately, they have made a unilateral decision that because the abuse of coupon stacking has become too widespread on their products, they will not continue to reimburse London Drugs for any coupon they deemed was stacked.

London Drugs is very sorry that these practices have had to change. As one of the very few retailers that have allowed and supported coupon stacking, we’ve worked hard with coupon stacking forums and organizations to make policies clear, and prevent abuse. Despite this approach, the widening abuse has caused these changes in approach. It’s frustrating for London Drugs and the coupon customers who have worked responsibly to maintain the practice to date.

Click here for more details from the London Drugs blog

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Extreme Couponing Canada Tip: Scanning Code of Practice Explained

Posted by on Mar 6, 2012 in Coupon policies, How to save | 13 comments

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I guarantee it’s happened to you before. The shelf tag has a price on it, so you think “great deal!” and head up to the register but the item rings in for more then the advertised price. Chances are you either got them to adjust the price or said you didn’t want the item. Well, you could have gotten the item for free by mentioning the Scanning Code ofPractice (SCOP)!

So what is it exactly? It’s a voluntary code that most Canadian Retailers follow to ensure that consumers receive accurate pricing based on advertised prices. If the item is below $10, the customer receives the item for free.  If the item is above $10, the customer receives $10 off the purchase price of the item.

The scanning code of practice is endorsed by the Competition Bureau of Canada. At participating retailers you should see this sign either near customer service or at every checkout till. It reads:

Scanning Code of Practice: If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a code of practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.

A retailer only has to abide by the rules of SCOP if they are a participating retailer.

Click here for the list of participating retailers in Canada.

Click on Read More to see some extra Extreme Couponing Canada SCOP Tips ———–>

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Real Canadian Superstore’s Coupon Policy

Posted by on Jul 4, 2011 in Coupon policies | 180 comments

Loblaw’s owned stores have their own coupons in-store that can be found at the front of the store on a coupon zone board or pegged to shelves of the corresponding products in the aisles. These coupons are great and can save you a pretty penny when combined with sales.

I’m going to be referring specifically to Real Canadian Superstore in this post because I’m not certain about the policies for the other stores in the Loblaws chain. The best way to find out your local store’s policy would be to call ahead and speak with a supervisor or manager. As of June 2011, this is the apparent Superstore coupon policy. This was sent to me by a reader (Thanks Jamie!) who was forwarded this email by her local Superstore’s store manager. He could not answer whether this would be a corporate wide policy, but I have been hearing at several Superstore locations that they have stopped allowing coupon zone coupons to be used in conjunction with manufacturer coupons because of a new coupon policy. Please keep in mind that because this is rather new, it may not be the case for all Superstore locations.

Real Canadian Superstore Coupon Policy – June 2011

1.0 Policy

Coupon zone coupons, LCL flyer coupons, LCL website coupons and President’s Choice Financial coupons are all gladly accepted according to the terms and conditions printed on the coupon.  Manufacture coupons are accepted for in store purchased items according to the guidelines listed in section 2.0
2.0 Guidelines

2.1 The item being purchased must conform to the product details on the coupon including size, brand, quantity, co-purchased items etc.
2.2 Only Canadian coupons are accepted
2.3 The expiry date must be valid
2.4 The coupon must be presented at the time of purchase
2.5 A coupon cannot be redeemed against “free” item in any offer where the customer buys more than one item to get one or more item for free (BOGO deals).  EG. Buy one bag of chips, get a second bag of chips free – a single coupon can be applied to the purchase of the two bags.
2.6 Coupons have no cash value
2.7 If the coupon value exceeds the retail value of an item, the coupon value will be reduced to reflect the retail of the item.
2.8 Sales taxes are paid by the customer at the retail value of the product. Refer to 2.9 to see Free Item guidelines.
2.9 The value of a coupon that offers a product for free will include the amount of any applicable taxes
2.10 Home printed coupons from emails or websites are accepted in black/white or colour. Manufacture coupons must have a valid manufacture address on the printed coupon, expiration date and to be completely legible.
2.11 Photocopies are not accepted
2.12 Coupons are void if they appear distorted or blurry.
2.13 One coupon only per item purchased may be redeemed during each store visit, even if a limit statement is not included on the coupon.  Coupon stacking is not allowed.
2.14 The Store Management reserves the right to restrict individual item purchase quantities to reasonable family limits.
3.0 General information

3.1 Each coupon will be reviewed to ensure it complies with the details of the section 2.0 Guidelines.  We appreciate your patience during this validation process.
3.2 Customers with excessive amounts of coupons in a single order may be asked to relocate to complete their order as a courtesy to our other Customers.
3.3 We may change this policy without notice at any time.
3.4 All coupon redemption’s are subject to the policy in effect at the time of redemption.
3.5 Competitor’s coupons are not accepted. 

  • Unfortunately, RCSS has recently implemented a new cash system that makes it a bit more difficult to use large amounts of coupons there. If you use more than $10 worth of manufacturer’s coupons, an override is needed for each additional coupon that is put in. This holds up the line forming behind you and could waste your time as you wait for a supervisor. Instead, I do multiple transactions to keep my amount of coupons under $10. Coupon zone coupons do not count toward the $10 amount though.

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London Drugs’ Coupon Policy

Posted by on Apr 24, 2011 in Coupon policies | 3 comments

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London Drugs was the first store in Canada to allow coupon stacking and is currently the only store that has it written into their corporate policy, meaning that you can stack at all London Drugs locations across the board. Coupon stacking in short is using multiple coupons on the same item. This is allowed if the coupons are for the same specified item but have different upc codes.

For example, for a $4 bottle of shampoo: If you have a $1 coupon from a newspaper insert, a $2 coupon from a manufacturer’s tear pad and a $1 printable coupon off the internet and they all have different UPC codes, then you may use all of these coupons to purchase 1 bottle of shampoo, making it free.

It has recently been brought to my attention that coupon stacking is being abused in several of the locations by a few people cleaning out stock of certain items. It is extremely important to be courteous to other shoppers and not abuse coupon stacking. It is a privilege and as stated in the newly released stacking guideline on London Drugs’ blog, can be revoked at any time. Please use it wisely!

London Drugs Coupon Policy:

The following coupons may be accepted at London Drugs:
- Manufacturer’s standard coupons
- Manufacturer’s coupons exclusive to London Drugs
- London Drugs issued coupons

Number of coupons accepted:
- More than one coupon may be accepted for a product, if each coupon comes from a different media source and has different UPC codes. The different media sources may include coupons from a newspaper, magazine, internet (maximum of $3 & only one accepted per visit), bottle caps or in-store manufacturer’s exclusive coupons.
- Upon redemption of a manufacturer’s coupon, applicable taxes apply to the full selling price of the item. Upon redemption of retail issued coupon, applicable taxes apply to the net amount of the item.
- If the coupon states taxes included, the manufacturer is meaning, taxes are included in the value of the coupon. Therefore, the customer is still responsible for paying the taxes on the product.

Coupon Acceptance; the following requirements have to be met:
- Expiry date has not been exceeded
- Redeemable in Canada
- The product named on the coupon has been purchased.
- The size and/or flavor of the item, as stated on the coupon, have been purchased.
- The required number of items has been purchased.
- In regards to buy 1 get 1 free, coupons can be used on the item being purchased but coupons can not be used on the free item.
- If a coupon states it cannot be used or combined with any other coupon offer, then that coupon cannot be used with other coupons.
- Only one coupon per purchase. This means only one of this exact type of coupons can be used. (Multiple coupons can be used as long as they are all different)

Any coupons you print off your computer, are considered internet coupons and only one will be accepted.

Price Matching Policy
It is required that the retailer be within the market area, have a flyer with the pertinent information from the competitor, must be the exact item, (model #, etc.) the retailer must have stock available of the product. A call will be made to verify stock. We are only required to price match one item at that price, anything over that is at the discretion of Management. We do not price match prescriptions, one hour photo finishing and internet pricing.

London Drugs’ coupon stacking guidelines (courtesy of their blog)

It is the responsibility of the retailers to follow the offer and restrictions printed on the coupons in order to have the coupon redeemed. There are a few key restrictions to be aware of:

  • The amount of the coupon. This is the maximum amount that coupon can be redeemed for
  • Expiry date has not been exceeded
  • Is redeemable in Canada (has a Canadian Clearing House mailing address)
  • The product named on the coupon has been purchased
  • The size and/or flavour of the item, as stated on the coupon, have been purchased
  • The required number of items has been purchased
  • If a coupon states it cannot be used or combined with any other coupon offer, then that coupon cannot be used with other coupons.
  • Only one coupon per purchase. This means only one of this exact type of coupons can be used. (Multiple coupons can be used as long as they are all different)
  • Taxes: see question below tax wording

London Drugs staff take pride in providing a superior shopping experience everyday – and it may be necessary to book an appointment for dedicated time to allow for proper processing of each coupon in the transaction. For this reason, it may be smart to contact your chosen store in advance for an appointment. Most coupon stacking education sites expressly recommend working with the store staff to ensure the transaction does not impact lineups.

We have a right as a retailer to limit quantities, especially if we suspect the product is being purchased for resale. We require any customer with the intention of purchasing a large amount of products, work with the store to pre-order product in advance. Should we continually be driven out of stock, it could jeopardize our ability to continue with coupon stacking.

  1. Will London Drugs price match products and then accept stacks of coupons?
    Yes. When purchasing identical products, our price match policy is distinct from the coupon policy.
  2. Does LD allow the total of all the coupons stacked to exceed the value of the product?
    No, the coupons total value cannot exceed the value of the product. For example, if the customer presents 3 coupons that are $2.50each ($7.50) and the product is $6.00, the last coupon would be processed through the till as $1.00 (not to exceed $6.00).
  3. When an item is Buy 1, Get 1 free can coupons be used for the purchased item and additional coupons used on the free item?
    No. The coupons can only be used on the first item as there must be a purchase in order to use coupons. As an offer already exists to get the second item free, no further coupons are required or can be accepted.
  4. Are there times when a customer coupon stacking privilege can be revoked at London Drugs?
    Yes. If we are aware that a customer is buying large quantities of products frequently for re-sale, this should not be allowed. London Drugs is a retailer, not a wholesaler. Coupons are not intended to be used for large scale frequent wholesaling practices. The store manager will revoke coupon staking privileges for anyone buying product frequently for resale.
  5. Internet coupons printed at home are becoming more popular. The coupon sometimes is smudged or illegible, will you still accept them?
    No. We must be able to read and follow the eligibility and restrictions set out by the coupon. If we cannot verify the restrictions, or are uncertain of the coupons validity, then it cannot be accepted.
  6. Will you accept a U.S. coupon or coupons in US funds if it was issued in the US?
    No. We can only accept valid Canadian based coupons. The only exception would be a US coupon that indicates it is valid in Canada. The coupon must still have a Canadian Clearing House mailing address.

Our coupon policy is in place to help extend savings to our customers.
London Drugs has a responsibility to follow the directions clearly stated on coupons. We pride ourselves on offering a superior shopping experience everyday and we hope to keep our coupon stacking policy as long as it’s not abused.

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Walmart’s New Coupon Policy

Posted by on Apr 24, 2011 in Coupon policies | 15 comments

extreme couponing canadaWalmart has a new coupon policy that was just instated in most stores across Canada about 2 weeks ago (1 week in BC). This new coupon policy allows overage from coupons to be applied to other basket purchases which is fantastic! If you purchase an item that is priced at $3 but have a $5 coupon then you can use that extra $2 towards other items you are purchasing and get items for free! Great huh?

The only thing is that because the policy is so new, there are numerous Walmart employees that are unaware of it, so couponers may fall on some tough times with cashiers while the new policy is being rolled out. I myself have tried out the new policy at 2 different Walmart locations in BC and only dealt with 1 cashier that didn’t know about the new policy.

Here it is!

Walmart Coupon Policy

The following represents guidelines shared with our stores to facilitate coupon handling:

  • coupon is accepted only if store carries the item
  • must be presented at the time of purchase
  • only Canadian coupons are accepted
  • the item purchased must match the item presented on the coupon. (Identical in size, quantity, brand, style, flavour, colour and/or any other specs used to identify the product on the coupon)
  • Expiration date must be present & be redeemed prior to the expiration

Types of coupons accepted by Walmart Canada:

  • Print-at-home internet coupons:
    • must be legible
    • must have “Manufacturer Coupon” printed on them
    • have have a valid name & Canadian remit address
    • must have a valid expiration date
    • must have a scannable bar code
    • can be buy one, get one free (BOGO) coupons
    • are acceptable in black, white or colour
  • Manufacturer’s coupons:
    • dollar/cents off
    • free items
    • buy one get one free (BOGO)
    • has “Manufacturer Coupon” printed
    • must have valid name
    • must have valid expiration date
    • must have a scannable bar code
  • Competitors coupons qualify if:
    • issued by a Canadian competitor
    • for a specific item for a specified price i.e. $2.99
    • buy one, get one free (BOGO) coupons for items with a specified price
    • they have a valid expiration date
    • and are acceptable in black, white or colour

# of coupons that can be used for each item:

  • only one acceptable coupon may be presented for each purchased item within a transaction
  • store managers reserve the right to limit quantities where multiple coupons are being used for multiple purchases of the same item

When coupon value exceeds the price of the item:

  • the excess amount can be given as cash or can be applied toward the basket purchase , at the customer’s choice

Free merchandise with a coupon (BOGO):

  • no sales tax is applied on the free merchandise
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